How to create accountability.

Written By Dena Black

  1. Set a Goal

  2. Hold your team to the Goal

    • If you exceeded the goal:

      • Celebrate with your team and incentivize them to do this all the time!

        • DO NOT CELEBRATE WITH PIZZA!! (the connotation of pizza being a celebration in the workplace is not good)

      • If you are always exceeding the production goal, think about moving the goal or put in a quality goal.

    • If you do not meet the goal:

      1. Hold them accountable, set standards (example: if we do not meet the goal for one week straight, we must work overtime)

        1. You need to have consequences for the actions taken but they need to be stated clearly so no one is surprised.

      2. No Favorites: Didn’t meet goal, then consequence. (Team can pick the consequence to ensure buy in)

      3. Tell your team what kind of celebration they can have once we are back to exceeding the goal. Motivate!

“Connection before Correction”!

Dena Black

Dena Black is an Operational Excellence consultant with over 10 years of experience leading enterprise level process improvement and transformation initiatives. She partners with leaders to improve performance, accelerate execution, and embed sustainable ways of working across complex organizations.

Dena is a Lean Six Sigma Black Belt and SAFe 6.0 certified professional with deep expertise in operational efficiency, standard work, and scaled continuous improvement. Her work focuses on aligning strategy to execution, reducing cycle time, and enabling teams to deliver measurable business outcomes.

In 2025, Dena was named a finalist for the Kaizen Academy Kaizen Award in recognition of her impact and leadership in continuous improvement. She is known for her pragmatic, data‑driven approach and her ability to translate operational rigor into results that matter at the executive level.

https://Leanonmeconsultingservices.com
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Accountability and Incentives.
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